Data Migration

Data Migration

Data Migration

Export • Import • Validate

Export • Import • Validate

Effortlessly move configuration between CX environments in just seconds, streamlining your workflow and enhancing productivity.

Eemaan gives you complete control over your CX infrastructure, with insights, security, and automation built in.

Trusted by teams at

Benefits you’ll feel

from day one

Benefits you’ll feel

from day one

Speed

Significantly reduce

execution time.

Speed

Significantly reduce

execution time.

Accuracy

Enhance precision by

minimizing human error.

Accuracy

Enhance precision by

minimizing human error.

Cost Savings

Cut down hundreds of hours of manual work to just minutes.

Cost Savings

Cut down hundreds of hours of manual work to just minutes.

Time Efficiency

Free up your team to focus on strategic tasks rather than manual configuration work.

Time Efficiency

Free up your team to focus on strategic tasks rather than manual configuration work.

Scalability

Easily handle migrations for organizations of any size, accommodating growth without added complexity.

Scalability

Easily handle migrations for organizations of any size, accommodating growth without added complexity.

Customizable Options

Tailor the migration process to meet specific organizational needs or preferences.

Customizable Options

Tailor the migration process to meet specific organizational needs or preferences.

Features that
empower your team

Features that
empower your team

Flexible cross-platform migration

Flexible cross-platform migration

Flexible cross-platform migration

Stop manually rebuilding configurations. Effortlessly package and export your settings for migration between any of your environments. You can seamlessly import configurations between Genesys Cloud environments, providing true portability for your entire setup.

Stop manually rebuilding configurations. Effortlessly package and export your settings for migration between any of your environments. You can seamlessly import configurations between Genesys Cloud environments, providing true portability for your entire setup.

Stop manually rebuilding configurations. Effortlessly package and export your settings for migration between any of your environments. You can seamlessly import configurations between Genesys Cloud environments, providing true portability for your entire setup.

Deploy with confidence

Deploy with confidence

Deploy with confidence

Eliminate deployment anxiety. Before committing any changes, our pre-import validation ensures the new configuration matches the source down to the last detail. And if an import ever fails for any reason, a one-click rollback instantly and safely restores the previous state, guaranteeing a risk-free process.

Eliminate deployment anxiety. Before committing any changes, our pre-import validation ensures the new configuration matches the source down to the last detail. And if an import ever fails for any reason, a one-click rollback instantly and safely restores the previous state, guaranteeing a risk-free process.

Eliminate deployment anxiety. Before committing any changes, our pre-import validation ensures the new configuration matches the source down to the last detail. And if an import ever fails for any reason, a one-click rollback instantly and safely restores the previous state, guaranteeing a risk-free process.

Intelligently Optimized for Genesys

Intelligently Optimized for Genesys

Intelligently Optimized for Genesys

Work seamlessly without hitting platform walls. Our migration engine is specifically built to optimize read and write cycles to stay within the Genesys Cloud API rate limits. This intelligent design ensures your migration jobs run reliably and efficiently every single time, without causing throttling or failures.

Work seamlessly without hitting platform walls. Our migration engine is specifically built to optimize read and write cycles to stay within the Genesys Cloud API rate limits. This intelligent design ensures your migration jobs run reliably and efficiently every single time, without causing throttling or failures.

Work seamlessly without hitting platform walls. Our migration engine is specifically built to optimize read and write cycles to stay within the Genesys Cloud API rate limits. This intelligent design ensures your migration jobs run reliably and efficiently every single time, without causing throttling or failures.

Integrates
Seamlessly

Integrates
Seamlessly

Currently supported

Amazon Connect

Amazon Connect

Amazon Connect

Genesys Cloud

Genesys Cloud

Genesys Cloud

Genesys Engage

Genesys Engage

Genesys Engage

Coming soon

AWS DynamoDB

AWS DynamoDB

AWS DynamoDB

Microsoft Azure

Microsoft Azure

Microsoft Azure

Five9

Five9

Five9

Real world
results

Real world
results

Client

Client

The Challenge

The Challenge

Client sought to streamline their Genesys CX operations by implementing an automated pipeline capable of:

  1. Identifying relevant configuration components

  2. Packaging them for deployment

  3. Migrating them safely between Development and Production environments

Previously, this process was entirely manual; taking nearly two weeks to discover, document, schedule, and execute changes for just a single line-of-business. This bottleneck severely limited their ability to respond to new business requirements with speed and agility.

Our Solution

Our Solution

With Eemaan Data Migration, the client gained a robust foundation for safe, accurate, and repeatable configuration transfers. Following a detailed discovery exercise, a tailored script was developed to power the automation pipeline. Once executed, the solution completed the entire export–import–validation cycle in under 12 minutes, with exceptional precision.

This transformation enabled the client to adopt a truly agile approach to code migration across their Genesys CX environments—delivering updates faster, with greater confidence and minimal risk.

Frequently Asked
Questions

Frequently Asked
Questions

How does this work?

A pipeline process is executed which manages each step of the process. Data is exported from the Source. A backup is made of the Destination. The actual delta between the two is calculated and saved as the changeset. The process then proceeds to import this into the Destination. Post import, another backup of the destination is taken for validation.

How does this work?

A pipeline process is executed which manages each step of the process. Data is exported from the Source. A backup is made of the Destination. The actual delta between the two is calculated and saved as the changeset. The process then proceeds to import this into the Destination. Post import, another backup of the destination is taken for validation.

How does this work?

A pipeline process is executed which manages each step of the process. Data is exported from the Source. A backup is made of the Destination. The actual delta between the two is calculated and saved as the changeset. The process then proceeds to import this into the Destination. Post import, another backup of the destination is taken for validation.

Explain how you validate the data that has been migrated?

Explain how you validate the data that has been migrated?

Explain how you validate the data that has been migrated?

What happens if the data imported is incorrect?

What happens if the data imported is incorrect?

What happens if the data imported is incorrect?

Ready to do CX
the right way?

Schedule a personalized demo and discover how our suite of tools can bring clarity and control to your CX platform.

Book a demo

Ready to do CX
the right way?

Schedule a personalized demo and discover how our suite of tools can bring clarity and control to your CX platform.

Book a demo

Ready to do CX
the right way?

Schedule a personalized demo and discover how our suite of tools can bring clarity and control to your CX platform.

Book a demo