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Provisioning

DESIGN • BUILD • DEPLOY

Design and build your own interface. Choose exactly what aspects of your platform users can view or modify. Eliminate complexity and promote simplicity.

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Do you need to audit?

A CMS platform helps reduce fault-finding time by over 50 times. Finding those unwanted changes quickly leads to a reduced recovery time, and this in turn leads to a higher uptime for your CX platform.

Design

Challenge the norm by making your CX platform work for you.

Expose as much, or as little of your CX platform management to your users. Create user-centric interface that allows the users to do what they want, in the easiest manner, with the least chance of making a mistake.

Build

Build your own customer Graphical User Interfaces (GUIs) in seconds. Use easy-to-use controls which safeguard the user from incorrect data entry and selections.

Our WYSIWYG (What you see is what you get) low-code designer ensures the GUIs you design to operate in the way you want.

Deploy

Rollout your customer GUIs to users in seconds.

Allow multiple users to operate your CX platform with accuracy, simplicity and a high level of control.

The one interface to rule them all

The perfect software interface doesn't exist, or does it? Our Provisioning software allows you to rapidly design and rollout purposeful interfaces to your users in minutes. Let your users do more, and reduce the chance of any mistakes making for a win-win situation for all.

Provisioning Manager

Our intuitive low-code designer for creating your own GUIs in seconds.

With the powerful WYSIWYG (What You See Is What You Get) graphical designer, just drag-and-drop widgets onto the page, wire them into your CX platform, save and rollout to your users.

Create pages around business elements.  Use roles to allow only specific users access.

Provisioning Web Edition

Sign-in to any Web Browser and immediately start working.  We believe the litmus test for any good user interace should be the “30 second test”.  Can you, in 30 seconds walk up to any interface and master it in 30 seconds.  If you haven’t experienced this yet, let us show you how…

With optimised traffic to/from your CX platform, let your users experience and manage your CX platform with unrivalled speed, accuracy and simplicity.

Technical Information

Platforms

  • Genesys Cloud (coming soon)
  • Genesys Engage

System Requirements

  • Modern web browser (2015+)
  • Microsoft Windows Server 2012-2022
  • Microsoft .NET Framework

F.A.Q.

Got a question? See if it's already been asked here.

A wider range of supported platforms is currently being implemented. For more information contact us and we would be happy to let you know about the progress and expectations.

Yes, deleted configurations can be recovered and re-introduced to the system.

Yes, our software can authenticate using your existing people management software.