Scripting

Generate • Run • Repeat

Generate • Run • Repeat

Effortlessly create intuitive scripts to manage your configuration within the CX platforms, simplifying your processes and boosting efficiency.

Eemaan gives you complete control over your CX infrastructure, with insights, security, and automation built in.

Trusted by teams at

Benefits you’ll feel

from day one

Benefits you’ll feel

from day one

Faster Delivery

Apply changes in minutes instead of hours.

Faster Delivery

Apply changes in minutes instead of hours.

Cross‑Platform Flexibility

Run the same script across any same CX environment.

Cross‑Platform Flexibility

Run the same script across any same CX environment.

Consistent Results

Eliminate manual errors with repeatable scripts.

Consistent Results

Eliminate manual errors with repeatable scripts.

Lower Operational Costs

Reduce time spent on repetitive admin tasks.

Lower Operational Costs

Reduce time spent on repetitive admin tasks.

Features that
empower your team

Features that
empower your team

True IaC, purpose-built for Genesys

True IaC, purpose-built for Genesys

True IaC, purpose-built for Genesys

Finally, manage your entire Genesys Cloud configuration as code. Our solution provides a truly comprehensive Infrastructure-as-Code (IaC) experience, designed from the ground up for the nuances of Genesys Cloud. It's not a generic tool adapted for the job; it's a specialist solution built to do it perfectly.

Finally, manage your entire Genesys Cloud configuration as code. Our solution provides a truly comprehensive Infrastructure-as-Code (IaC) experience, designed from the ground up for the nuances of Genesys Cloud. It's not a generic tool adapted for the job; it's a specialist solution built to do it perfectly.

Finally, manage your entire Genesys Cloud configuration as code. Our solution provides a truly comprehensive Infrastructure-as-Code (IaC) experience, designed from the ground up for the nuances of Genesys Cloud. It's not a generic tool adapted for the job; it's a specialist solution built to do it perfectly.

Export once, import anywhere

Export once, import anywhere

Export once, import anywhere

Stop rebuilding the same configurations over and over. Export your setup into scripts that are completely portable across organizations. You can then take those same scripts and import them into any Genesys Cloud org, ensuring perfect consistency and saving countless hours of manual, error-prone work.

Stop rebuilding the same configurations over and over. Export your setup into scripts that are completely portable across organizations. You can then take those same scripts and import them into any Genesys Cloud org, ensuring perfect consistency and saving countless hours of manual, error-prone work.

Stop rebuilding the same configurations over and over. Export your setup into scripts that are completely portable across organizations. You can then take those same scripts and import them into any Genesys Cloud org, ensuring perfect consistency and saving countless hours of manual, error-prone work.

Integrate with your GitOps workflow

Integrate with your GitOps workflow

Integrate with your GitOps workflow

Our tool is designed to fit seamlessly into your existing processes. Store your scripts in your chosen source control system like Git or Azure DevOps. From there, you have simple, clear control over successful and failed script executions, enabling a fully automated, auditable, and collaborative workflow.

Our tool is designed to fit seamlessly into your existing processes. Store your scripts in your chosen source control system like Git or Azure DevOps. From there, you have simple, clear control over successful and failed script executions, enabling a fully automated, auditable, and collaborative workflow.

Our tool is designed to fit seamlessly into your existing processes. Store your scripts in your chosen source control system like Git or Azure DevOps. From there, you have simple, clear control over successful and failed script executions, enabling a fully automated, auditable, and collaborative workflow.

Better than Terraform

Better than Terraform

Better than Terraform

Get the power of IaC without the complexity. In a direct comparison to Terraform, our approach is fundamentally simpler and more complete. We cover more Genesys Cloud resources out-of-the-box and provide a more intuitive workflow, allowing your team to be more productive from day one.

Get the power of IaC without the complexity. In a direct comparison to Terraform, our approach is fundamentally simpler and more complete. We cover more Genesys Cloud resources out-of-the-box and provide a more intuitive workflow, allowing your team to be more productive from day one.

Get the power of IaC without the complexity. In a direct comparison to Terraform, our approach is fundamentally simpler and more complete. We cover more Genesys Cloud resources out-of-the-box and provide a more intuitive workflow, allowing your team to be more productive from day one.

Integrates
Seamlessly

Integrates
Seamlessly

Currently supported

Amazon Connect

Avaya

Genesys Cloud

Genesys Cloud

Genesys Engage

Genesys Engage

Coming soon

AWS DynamoDB

AWS DynamoDB

Microsoft Azure

Cisco

Five9

NiCE

Real world
results

Real world
results

Client

Client

The Challenge

The Challenge

Client wanted to streamline changes across their multiple CX environments. They needed a way to script tasks in lower environments and then seamlessly push the same code changes into Production.

As part of ongoing platform maintenance, they also had to regularly update hundreds of settings for Queues and Groups — a process that was time‑consuming and prone to error when done manually.

Our Solution

Our Solution

Eemaan Scripting provided an easy‑to‑learn scripting language that made creating or updating configurations fast and accurate. In just a couple of minutes, the client could write a script to update properties on hundreds of Group objects with absolute precision.

Eemaan Scripting provided an easy‑to‑learn scripting language that made creating or updating configurations fast and accurate. In just a couple of minutes, the client could write a script to update properties on hundreds of Group objects with absolute precision.

Ready to do CX
the right way?

Schedule a personalized demo and discover how our suite of tools can bring clarity and control to your CX platform.

Ready to do CX
the right way?

Schedule a personalized demo and discover how our suite of tools can bring clarity and control to your CX platform.

Ready to do CX
the right way?

Schedule a personalized demo and discover how our suite of tools can bring clarity and control to your CX platform.