Genesys Cloud configuration and administration

Reduce manual work around Genesys Cloud configuration

Reduce manual work around Genesys Cloud configuration

Reduce manual work around Genesys Cloud configuration

Start with one task your team wants to improve: moving a flow, comparing configuration, backing up or replicating configuration, scheduling a change, simplifying DataTable work, investigating a change or applying a repeated change at scale. Explore the examples below, then discuss your setup with Eemaan.

Start with one task your team wants to improve: moving a flow, comparing configuration, backing up or replicating configuration, scheduling a change, simplifying DataTable work, investigating a change or applying a repeated change at scale. Explore the examples below, then discuss your setup with Eemaan.

Less manual work.
Less manual work.
Fewer errors.
Fewer errors.
Lower cost.
Lower cost.

Examples

Find the task
that sounds familiar

Find the task
that sounds familiar

Workflow 01

Flow Migration

Flow Migration

Eemaan Flow Migration helps move flows between environments with supported dependencies. Tell us what you need to move and which environments are involved. We will confirm the supported scope and the checks your team needs.

CX26 Flow Migration visual

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CX26 Compare visual

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Workflow 02

Compare

Compare

Eemaan Compare presents Queues and Flows side by side. Describe the configurations you need to review and what decision the comparison needs to support. We will confirm the supported objects and scope.

Workflow 03

Backup

Backup

Eemaan Backup helps back up your platform automatically and restore full or partial configuration when needed. Tell us what you need protected and what recovery scenario matters to your team.

CX26 Backup visual

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CX26 Data Replication visual

Placeholder. Replace with the CX26 product frame.

Workflow 04

Data Replication

Data Replication

Eemaan Data Replication helps keep another environment ready by replicating Genesys Cloud configuration automatically. Tell us which environments and configuration areas are involved so we can confirm the supported scope.

Workflow 05

Scheduler

Scheduler

Eemaan Scheduler lets your team choose the date and time for a change. Tell us what change you need to schedule, how often it occurs and what checks are required afterward.

CX26 Scheduler visual

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CX26 Provisioning visual

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Workflow 06

Provisioning

Provisioning

Eemaan Provisioning provides tools for building focused interfaces without code. Start with one recurring task, the fields people need, who should have access and the checks required.

Workflow 07

Auditing

Auditing

Eemaan Auditing brings change information into a reviewable history, including the available who, what, when and old → new context for supported objects. We confirm coverage for the investigation you need.

CX26 Auditing visual

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CX26 Scripting visual

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Workflow 08

Scripting

Scripting

Eemaan Scripting helps define a repeated change once and apply it at scale. Tell us what you are changing repeatedly, how many objects are involved and what must be checked.

business impact

Manual work
doesn’t just cost time.
It costs money.

Manual work
doesn’t just cost time.
It costs money.

$56,231/year

$56,231/year

Up to $56,231/year of potential savings across the seven quantified workflows shown. We can calculate the relevant business case from your actual task frequency and effort.

Workflow

Time Saving

Cost Saving

Annual saving shown

Data Replication

CX26 assumption

CX26 assumption

30 man-days instead of 200; once every 5 years

CX26 model

CX26 model

$16,696 saved/yr

Annual saving shown

Annual saving shown

$16,696

$16,696

Auditing

CX26 assumption

CX26 assumption

5 min instead of 3h; once per week

CX26 model

CX26 model

$9,310 saved/yr

Annual saving shown

Annual saving shown

$9,310

$9,310

Backup

CX26 assumption

CX26 assumption

2 man-days instead of 20; once every 2 years

CX26 model

CX26 model

$6,875 saved/yr

Annual saving shown

Annual saving shown

$6,875

$6,875

Scripting

CX26 assumption

CX26 assumption

40 min instead of 5h; twice per month

CX26 model

CX26 model

$6,390 saved/yr

Annual saving shown

Annual saving shown

$6,390

$6,390

Scheduler

CX26 assumption

CX26 assumption

5 min instead of 2h; once per month

CX26 model

CX26 model

$6,110 saved/yr

Annual saving shown

Annual saving shown

$6,110

$6,110

Flow Migration

CX26 assumption

CX26 assumption

20 min instead of 8h; once per month

CX26 model

CX26 model

$5,640 saved/yr

Annual saving shown

Annual saving shown

$5,640

$5,640

Compare

CX26 assumption

CX26 assumption

3 min instead of 20 min; 25 per month

CX26 model

CX26 model

$5,210 saved/yr

Annual saving shown

Annual saving shown

$5,210

$5,210

Total of the seven displayed annual savings figures

$56,231/year

$56,231/year

Want to know what the manual work is costing your team?

Want to know what the manual work is costing your team?

Bring one recurring task. We can map the current effort and check the relevant Eemaan workflow.

Bring one recurring task. We can map the current effort and check the relevant Eemaan workflow.

Bring one task to a twenty-minute conversation

Bring one task to a twenty-minute conversation

Tell us how the task works today, how often it happens and where the effort goes. Our COO will discuss whether Eemaan is relevant, what scope needs confirming and what a sensible next step would be. You do not need production access for this initial conversation.

Tell us how the task works today, how often it happens and where the effort goes. Our COO will discuss whether Eemaan is relevant, what scope needs confirming and what a sensible next step would be. You do not need production access for this initial conversation.

Tell us about
your task

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Contact
directly

Contact
directly

North America

Frequently Asked
Questions

Frequently Asked
Questions

Do I need to know which product I need?

No. Describe the task and we will discuss the relevant options.

Can you support our exact setup?

What about backup or replication?

Can you estimate savings?