WHY EEMAAN
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Gain greater visibility into your Genesys Cloud environment; including configuration, usage, dependencies, changes, execution history and differences between environments.
Inventory & Usage
Available at no cost
See what exists across your Genesys Cloud environment, how frequently objects are used and when they were last active. Identify unused or dormant objects and understand actual flow execution.
Dependencies & Relationships
Available at no cost
Understand how objects are connected, what they depend on and what depends on them. Trace dependencies and quickly identify missing, deleted or unresolved references.
Change & Impact
Available at no cost
See what has changed and understand the potential impact before making further changes. Identify affected objects and dependencies to make changes with greater confidence.
Configuration & Environment Health
Available at no cost
Compare environments to identify configuration differences and drift. Surface incomplete, inconsistent or potentially problematic configurations before they become operational issues.
How it works
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What exactly are the no-cost capabilities?
They are a set of capabilities designed to help Genesys Cloud teams understand their environment, including object inventory and usage, dependencies, changes and impact, configuration drift, and configuration issues.
Is there really no charge?
Yes. The no-cost capabilities are provided at zero cost to you, with obligation to buy Eemaan Suite of products.
Is this instant self-serve access?
No. Because the capabilities are provisioned and we want to make sure you get the right setup, we review requests and arrange a short setup session before granting access.
Why is there a 30-minute setup session?
Who are the no-cost capabilities for?
Do I have to buy anything?
